Portrait of Charlène Faitout, smiling, square glasses, mid-length blonde hair

About

Charlène Faitout, product designer

I design products that make sense, with the people who use them, from discovery to delivery. Three years of experience in an IT services consultancy.

Based in Lyon

I first went into communication before moving towards design. I wanted to create things that make sense and truly improve people's everyday lives.

What I stand for

Four convictions that guide my work

01 · Autonomy

I scope, I decide, I deliver

From scoping to delivery, I move forward without waiting to be told what to do, and I say when I don't know.

02 · Human contact

With clients and users

Workshops, interviews, tests: I prefer to understand on the ground rather than assume from my desk.

03 · Learning

I document what I learn

Every project ends with what I take from it, for me and for the team.

04 · Usefulness

Designs that make sense

Improving the daily life of the people who use them is my compass.

The way I work

Discovery, design, delivery

01 · Discovery
  • Scoping workshops with stakeholders.
  • Interviews and field observation.
  • Audit of the existing product and its constraints.
02 · Design
  • Wireframes and prototypes tested with real users.
  • Design sprint: scope, iterate, test, decide.
  • Documented design systems.
03 · Delivery
  • Feasibility trade-offs with the development team.
  • Aligned user stories and acceptance criteria.
  • Sprint follow-up through to production.

Sectors

The sectors of my clients

Missions carried out in an IT services consultancy, for clients in varied sectors.

Health Health and social care University research Real estate Logistics Industry Non-profit Energy
My everyday practice

AI as a working partner

I've used Claude daily for more than six months, both in my design practice and in steering my projects, in coordination with developers who work with Claude Code themselves. A real change of posture, not only of tool.

The discovery, design, delivery cycle with AIThree linked steps: discovery, design, delivery. Claude supports all three steps, and a feedback loop brings field learnings back from delivery to discovery. On the development side, developers work with Claude Code.Claude, a partner at every step01DiscoveryFrame and understand02DesignDesign and test03DeliverySpecify and deliverField feedback and iterationOn the dev side: Claude Code

Curriculum vitae and contact

A great story starts with words

Email
charlene.faitout.pro@gmail.com
LinkedIn
Charlène Faitout
Location
Lyon